Return & Refund Policy
We want you to receive exactly the right part. If something is wrong, we will make it right.
Returns Accepted Within 30 Days
- Wrong part shipped, or part does not fit the model we confirmed — we pay return shipping and send the correct part or a full refund.
- Item arrived damaged — send us photos within 48 hours of delivery; we will replace it or refund in full.
- Ordered by mistake or no longer needed — return accepted if the part is unused and in original packaging; buyer pays return shipping. A 10% restocking fee may apply.
Non-Returnable
- Electrical components that have been installed or wired.
- Custom-made or specially sourced items (confirmed with you before ordering).
Refund Process
Once the returned item reaches our Shanghai warehouse and passes inspection, refunds are issued within 5 business days via the original payment method (PayPal or bank transfer).
Contact
Email [email protected] | WhatsApp/WeChat: +86 188 5503 8248.