Shipping Policy

All orders are shipped from our warehouse in Shanghai, China.

Shipping Methods

International express (DHL / FedEx / UPS): 3–7 business days, best for spare parts.
Air freight: 5–10 business days, for heavier or urgent shipments.
Sea freight: 25–45 days, most economical for machines and bulk orders.

Shipping Costs

Spare-parts shipping is calculated automatically at checkout by chargeable weight (actual weight or volumetric weight, whichever is greater, rounded up to the nearest 0.5 kg). Oversized, heavy or palletised shipments, as well as complete machines, are quoted separately before dispatch – contact us for an exact freight quote.

Processing Time

In-stock items are dispatched within 1–3 business days after payment. Items that require sourcing or production will be confirmed with you before shipment, with an estimated lead time.

Tracking

A tracking number is emailed to you as soon as your order ships.

Import Duties & Taxes

Buyers are responsible for import duties and taxes in the destination country. If you need help with customs documentation, contact us before ordering.

Questions

Email [email protected] | WhatsApp/WeChat: +86 188 5503 8248.